Case StudiesHOT SALES Case study

HOT SALES Case study

HOT SALE Relies on Flexibility and Responsiveness for Success

Building campaigns to help activate electronic commerce during Mexico’s biggest sales event.

Client
Industry
Selected Retail
Family with a laptop

More than

64K

conversions over 11 days

More than

50K

conversions from mobile devices

49

different banner templates enabled with dynamic product personalization

Introduction

About the client

HOT SALE is the largest online sales campaign in Mexico, created by the Asociación Mexicana de Venta Online (AMVO) to develop and grow electronic commerce in Mexico. During HOT SALE, participating companies offer exclusive discounts to encourage internet sales throughout the country, reinforcing the relevance of electronic commerce. In 2020, HOT SALE was held from May 22 to June 1, and represented 20.8 million purchase orders, generating total sales of more than 1 B USD.

What they say about us

“Communication and fast response were key to the campaign. We had to adjust goals on short notice and RTB House was ready to make the changes, while giving us the whole picture of the implications of such changes. Thanks to this, we were always in control of the outcomes and aligned with our dynamic strategy.”

Martin Álvares

HOT SALE Director at AMVO.

DESCRIPTION

The challenge

Periods like HOT SALE create great opportunities, but considering their short duration, consistent data and smart marketing communications are crucial to get the most out of the customer experience and sales results. This was the challenge faced by AMVO and EPA Digital, the agency in charge of managing the online marketing strategy for HOT SALE 2020 and selecting the best tools on the market to boost the performance of the campaign's main website (hotsale.com.mx), which published the main offers from 440 registered companies over 11 days.

Retargeting was chosen as a strategic tool to boost sales through the website. In such an intense and dynamic scenario, and also considering the particularities of the website – which was not the final electronic commerce channel and would gather offers from many different sponsors – a flexible and reliable provider was required, capable of implementing a personalized, successful campaign in the short term, delivering consistent results in a transparent approach.

story

The solution

The retargeting solution provided by RTB House and used by the EPA Digital agency was essential for the HOT SALE 2020 campaign, thanks to its Deep Learning technology, which provides outstanding results through its great response capacity and flexibility. Such a flexible approach was able to provide a campaign supported by a wide variety of banner formats, with high dynamic product recommendation capabilities, which allowed HOT SALE to rely on high-level customization to drive both performance and brand experience.

In addition to this powerful technology, close and constant communication between the AMVO, EPA Digital and RTB House teams made it possible to go through the entire implementation process and prepare the campaign in a few days, also allowing the rapid adaptation of goals during the short sales period to maximize results at each stage of the campaign.

Success

The result

More than 64,000 conversions over 11 days More than 50,000 conversions from mobile devices 49 different banner templates enabled with dynamic product personalization

Immediate response to changing campaign goals: the campaign targeted higher volume in the first six days and was adapted to focus on CPA optimization over the following seven days. The algorithm adaptation was fast, and results could be monitored immediately after the change:

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