Account Manager

Who We Are:
RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Founded in 2012, RTB House has grown to a team of over 1,500 associates across 30 offices in more than 90 markets. We manage over 3,500 campaigns for clients across EMEA, APAC, and the Americas regions.

In the APAC region, our SEA Team plays a key role in driving our global success. By blending local expertise with the broader vision of the company, the team ensures RTB House remains at the forefront of the online advertising landscape in Southeast Asia. As an Account Manager, you will be pivotal in strengthening our position in the SEA market, taking ownership of client campaigns, optimizing their performance, and building lasting relationships that drive mutual success.

What You Will do:

• Manage a portfolio of campaigns for existing and new clients, maximizing target goals and results;
• Establish regular communications via telephone, messages, or email, in line with company standards and processes;
• Respond to customer requests and inquiries in a professional and timely manner;
• Advocate customer success and maintain long-term relationships with clients;
• Monitor, optimize & report on campaign performance to advertisers at scale. Analyze advertising campaign metrics and manage the day to day relationship with clients to ensure we are hitting their campaign goals;
• Ensure timely payments for our services;
• Create remarketing strategies in the marketplace, retail, classifieds, and travel industries based on data analysis, your own creativity, and your understanding of the digital marketing landscape;
• Working closely with the technical department and other members of the team regarding delivering campaign goals;
• Develop and maintain in-depth product knowledge.

Requirements:

• Bachelor's degree or equivalent;
• Strong 3-5 year track record of success driving revenue growth through strategic account planning and management;
• Fluency in Bahasa (both speaking and writing) is essential, as this role involves regular interaction with customers in Indonesia. Proficiency in English is also required;
• Customer-centric, consultative sales style focused on listening to the client’s initiatives and metrics for success;
• Ability to work and deliver strong results in a fast-paced, multitasking, dynamic team environment;
• Strong analytical, Excel and PowerPoint skills;
• Ability to synthesize qualitative and quantitative data to identify and flag statistical trends to drive added value conversations with clients;
• Good knowledge of display, remarketing, and full-funnel initiatives preferred, as well as analytics tools;
• Strong connections with clients and agencies in the market preferred;
• High attention to details and well-organized;
• Open-minded, very flexible and positive.

What We Offer:

• An attractive salary and incentives structure, based on experience and increasing performance;
• Joy of working and learning in one of the fastest growing sectors in online advertising;
• Be a part of a dynamic team that shapes the future of online marketing globally;
• Good work-life balance.