Account Manager

RTB House is a global company that provides state-of-the-art marketing technologies for the top brands worldwide. With 1000+ specialists, in 70+ markets, and 2,000+ clients across various regions, we have set new market standards when it comes to truly personalized marketing.

With the power of Deep Learning technology, we have successfully developed solutions that help our clients fuel their business and marketing goals, boost their innovation, and elevate the customer experience.

What you will do:

• manage accounts of the clients;
• cooperate with the largest brands from the e-commerce market in Azerbaijan;
• meet clients face to face regularly to ensure premium customer service;
• create campaign strategies in the fashion, marketplace, retail and classifieds industries based on data analysis and your own creativity;
• adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
• respond to customer requests and inquiries in a professional and timely manner;
• regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
• take care of customer success and long-term relationship;
• provide specific information regarding company’s services and products;
• assist customers in the process of launching ad campaigns;
• obtain, review and process orders; ensure timely payments for our services.

Requirements:

• experience (3 years) in managing online advertising campaigns for Clients;
• preferably experience working in adtech, advertiser or agency (online area) both on performance and awareness campaigns;
• bachelor’s degree;
• highly developed analytical skills;
• interest in digital marketing/ e-commerce;
• working experience with MS Office Word, Excel, PowerPoint;
• knowledge of customer support tools and processes;
• ability to identify and understand customer needs and requirements;
• excellent analytical and problem-solving skills;
• well-developed verbal and written communication skills;
• multi-tasking, high level of energy, resourcefulness;
• high level of motivation and willingness to learn;
• positive, can-do attitude;
• proficiency in Russian and advanced command of English (C1 level).

We offer the chance to work:

• in an engaging role in a new fast-growth project;
• in a fully responsible, high potential position with our business in Azerbaijan;
• competitive salary;
• flexible working arrangements ensuring a real work-life balance;
• an amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
• numerous opportunities to build your own path of self-development;
• unique learning opportunities from commercial and HQ business support teams;
• team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!