(Junior) Traffic InApps Technical Support Specialist

We are looking for a Junior Traffic InApps Technical Support Specialist to join our internal, three person team. The team itself is responsible for handling current technical issues in mobile apps/mobile games campaigns, run all over the globe.


Your daily tasks:

• Handling the tickets in our internal system - related to current technical issues in mobile games/mobile apps retargeting campaigns;
• Searching through our internal database to find the possible sources of the technical problems;
• Staying in touch with external companies (MMP) in order to resolve the issues;
• Preparing short tutorials/documentation describing the usage of our internal systems. 

What we are looking for:

• Fluent English - the technical issues are discussed in this language on a daily basis;
• Ability to work with data and analyze data in Excel/different tools;
• Basic SQL knowledge;
• Basic Python/JavaScript (or other scripting language) knowledge;
• Analytical approach to problem solving;
• Good communication skills, especially in terms of creating brief and precise descriptions of issues while being in touch with other departments;
• Good self-organizing skills. 

Nice to have:

• Knowledge what MMP platform stands for and how to use one (e.g. Appsflyer, Adjust, Branch);
• Experience with tracking systems/solutions (Google Analytics, MMP. Firebase, internal business intelligence system);
• Interest in new technologies, online advertising or e-commerce. 

What we can offer:

• A rewarding career in one of Europe's fastest growing companies according to the Financial Times;
• Full onboarding, including training on how to handle technical issues;
• The possibility to gain knowledge about RTB - the fastest growing branch in the online advertising sphere;
• Becoming a part of a small, flexible team;
• Space for self-development and the tools necessary to implement your own ideas;
• Competitive salary.