(Junior) Traffic InApps Technical Support Specialist

(Junior) Traffic InApps Technical Support Specialist


current job openings


global offices


people on board

We are looking for a Junior Traffic InApps Technical Support Specialist to join our internal, three person team. The team itself is responsible for handling current technical issues in mobile apps/mobile games campaigns, run all over the globe.

Your daily tasks:
  • Handling the tickets in our internal system - related to current technical issues in mobile games/mobile apps retargeting campaigns;
  • Searching through our internal database to find the possible sources of the technical problems;
  • Staying in touch with external companies (MMP) in order to resolve the issues;
  • Preparing short tutorials/documentation describing the usage of our internal systems. 

What we are looking for:
  • Fluent English - the technical issues are discussed in this language on a daily basis;
  • Ability to work with data and analyze data in Excel/different tools;
  • Basic SQL knowledge;
  • Basic Python/JavaScript (or other scripting language) knowledge;
  • Analytical approach to problem solving;
  • Good communication skills, especially in terms of creating brief and precise descriptions of issues while being in touch with other departments;
  • Good self-organizing skills. 

Nice to have:
  • Knowledge what MMP platform stands for and how to use one (e.g. Appsflyer, Adjust, Branch);
  • Experience with tracking systems/solutions (Google Analytics, MMP. Firebase, internal business intelligence system);
  • Interest in new technologies, online advertising or e-commerce. 

What we can offer:
  • A rewarding career in one of Europe's fastest growing companies according to the Financial Times;
  • Full onboarding, including training on how to handle technical issues;
  • The possibility to gain knowledge about RTB - the fastest growing branch in the online advertising sphere;
  • Becoming a part of a small, flexible team;
  • Space for self-development and the tools necessary to implement your own ideas;
  • Competitive salary.