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Tablet displaying RTB House's report cover on consumer trust and agentic AI's impact on holiday shopping.
  • Retail & Ecommerce
Authors
RTB House Editorial Team
Published:
22 September 2026

How does Agentic AI impact the holiday path to purchase?

Black Friday has long been defined by speed. Shoppers saw a deal, felt the pressure of a limited inventory, and bought before the moment passed. That pattern is changing. New RTB House research, Who’s Buying? Consumer Trust in the Age of Agentic AI, shows that artificial intelligence tools are reshaping Black Friday consumer behavior, turning rapid impulse buying into a longer, AI-guided evaluation period. For performance marketers, this shift changes when, where, and how holiday shoppers can be won over.

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